Rapid PDF Utilities Privacy Policy

1. Introduction

Welcome to Rapid PDF Utilities. This Privacy Policy describes how we collect, use, disclose and protect your information when you use our free web application to work with PDF files. By accessing or using our services, you are accepting the practices described in this Privacy Policy.

2. Information We Collect

1. Usage Data

  • Access Information: We collect information about how you interact with the application (e.g., number of accesses and service failures) to identify problems and improve the user experience. Additionally, at the proxy level, the IP address is used exclusively for security purposes and protection against attacks (e.g. DDoS).
  • Technical Information: We may collect data such as device type, browser, operating system, country of origin and screen resolution. This information is used only to understand and optimize how users access our service.

2. Uploaded Files

  • Temporary Storage: When you upload a file for conversion (to or from PDF), it is temporarily stored on our server and automatically deleted within 7 days. This process is necessary to perform the conversion.
  • Content Responsibility: You are solely responsible for the legality and content of the files you choose to upload. We recommend that you do not include sensitive or personal data unless strictly necessary.

3. Analysis Tools

  • Umami (Self-Hosted): We use Umami on a self-hosted basis to collect general site usage statistics, such as pages visited, length of visits, device, browser, country of origin, etc. This tool does not share information with third parties and, depending on the settings we use, anonymizes IP addresses. No individually identifiable data is collected.

3. How We Use Information

The information collected is used exclusively for the following purposes:

  • Improve Service:
    • Diagnose and troubleshoot errors.
    • Analyze user interaction to optimize performance.
  • Internal Operations and Legal Compliance:
    • Complying with our legal and regulatory obligations, if applicable.

Note: We do not use or share your information for marketing or advertising purposes at this time..

4. Sharing Information with Third Parties

At Rapid PDF Utilities, we do not share the information we collect with third parties. Any data collected is used only for the purposes described in this Privacy Policy and is not disclosed outside of our system.

5. Use of Cookies and Tracking Technologies

  • Analytics Cookies
    • Umami (self-hosted) may employ cookies or similar technologies to help us understand user activity on our site. No personally identifiable information is collected, and we do not track you across other sites.
  • Cookie Management
    • Consent: We plan to implement a notice or popup informing you about the use of cookies and requesting your consent when required by applicable regulations.
    • Deactivation: Users can disable cookies through their browser settings at any time, although this may partially affect the functionality of the application.

6. Minors

Our services are not specifically directed to minors. However, there is no age-based blocking or barring in our application. If you believe that a minor has provided us with personal data without consent, please contact us so that we can remove it immediately.

7. Information Security

We maintain security measures to protect the data we collect.

  • Encryption: All information transferred to and from our server is encrypted.
  • Restricted Storage: The server is self-hosted and only the owner (independent developer) has access to it.
  • Access Controls: We use firewalls and authentication methods to prevent unauthorized access.

8. Data Retention

  • Uploaded Files: The files you upload for conversion are stored for a maximum of 7 days (or less, depending on our cleanup tasks) and then permanently deleted.
  • Usage Data: Statistical information collected by Umami may be retained without time limit in a non-personally identifiable format.

9. International Data Transfers

We do not make international data transfers nor do we grant access to our server to third parties. The entire infrastructure, including the Umami service, is hosted on our own servers without using third party or cloud services.

10. Contact

For any questions or concerns regarding this Privacy Policy, you may contact us at the following email address: [email protected]

11. Changes in the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page and update the Last Updated date. We encourage you to periodically review this section to stay informed.

12. Acceptance of Terms

By using Rapid PDF Utilities, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with any of the points described, we ask you to stop using our services.

Last updated: January 2025